Shipping policy
At CoachingStore, our aim is to ensure a seamless shopping experience with a straightforward and customer-friendly shipping policy. Below are the details of our shipping terms:
1. Shipping Rates:
- Enjoy a low flat-rate shipping fee of $9.95.
- Free shipping on orders of $100 or more.
2. Shipping Exclusions:
- Please note that our shipping offers are applicable for orders within the contiguous United States only.
- The following are excluded from our shipping offers: freight-shipped products, and shipments to Alaska and Hawaii.
3. Dispatch Times:
- Orders placed before 2:00 PM CST from Monday to Friday will typically be dispatched within 1-2 business days.
- Certain products may experience longer dispatch times. Your patience and understanding are greatly appreciated.
4. Order Errors:
- In the event an item is ordered in error, customers may be liable for any shipping costs.
5. Shipping Notifications:
- Once your order has been shipped, we will notify you via email with the tracking information so you can follow your package until it arrives. You can always log into your CoachingStore account and follow the progress!
6. Delivery Estimates:
- While we strive for timely deliveries, please note that delivery times may vary based on location, and any shipping delays due to carriers are beyond our control.
7. Contact Us:
- Have a question or need assistance with your order? Our dedicated customer service team is here to help. Contact us at team@coachingstore.com.
Thank you for choosing CoachingStore. We look forward to serving all those who changed their name to 'Coach'